Quality and Environment Policy

MISSION AND VISION

The mission of VIDRIERA DEL CARDONER is to carry out its activity of design, transformation and distribution of flat frosted, acid-etched, painted, laminated and screen-printed glass, as well as its finished products, continuously improving its quality, being one step ahead of customer expectations.

The future of our organisation will be secured through our commitment to quality and environmentally friendly services in the field of flat glass, the service approach to our customers, as well as through the qualification and involvement of our employees, and the improvement of our environmental performance.

Strategic commitments and values

• Customer satisfaction and compliance with applicable legal requirements will be the focus of everything we do.
• The future of our organisation will be determined by the quality of our response to customer needs.
• The maintenance and preservation of the environment and natural surroundings.
• The fundamental basis of our organisation’s strength lies in its employees, to whom we will always provide a safe working environment that facilitates their motivation, competence and pride in their contribution to the work they do.
• Ensuring economic profitability in a highly competitive environment.

OPERATING VALUES

We will support, support and develop an organisation that:

• Is focused on continuous improvement
• Aims to meet customer expectations and comply with applicable legislation
• Is based on teamwork
• Communicates openly and stimulates responses
• Ensures adequate training
• Provide a safe working environment
• Encourage initiative, innovation and creativity
• Recognise individual and team achievement
• Delegate decision making to the lowest level of competence
• Commitment to pollution prevention, with a life-cycle perspective

To achieve this, we will set indicators for each of the measurable parameters to which we will assign values that will constitute our quality/environmental objectives for the set period.

Quality/environmental objectives which will accompany this declaration, and which will be reviewed jointly at pre-determined periods.

Our organisation’s relations, internally with our employees and externally with subcontractors, suppliers and customers, shall be honest, objective and upright, always recognising the dignity of the individual as a member of the team.

We admit that these are the values shared within the VIDRIERA DEL CARDONER organisations.